Dashboard Metrics

Your dashboard displays real-time metrics to help you make informed decisions about your venue operations.

Key Metrics Cards

Today's Summary

At-a-glance view of today's performance:

Reservations Today

  • Total bookings for today
  • Breakdown by status:
    • Pending confirmation
    • Confirmed awaiting guests
    • Currently seated
    • Completed
    • Cancelled/No-shows

Reservations: Today's reservations card

Capacity Utilization

  • Percentage of tables filled
  • Visual capacity gauge
  • Available vs. booked slots
  • Peak time indicators

Upcoming Arrivals

  • Next 2 hours of expected guests
  • Party sizes and times
  • Special requests flagged
  • Table assignment status

Weekly Overview

Week at a glance:

This Week's Performance

  • Total reservations
  • Comparison to last week
  • Trend indicators (↑↓)
  • Average party size

Popular Times

  • Busiest days this week
  • Peak dining times
  • Utilization patterns
  • Capacity trends

Revenue Metrics

Estimated Revenue

  • Today's projected revenue
  • Week-to-date total
  • Month-to-date total
  • Comparison to previous periods
Revenue estimates are based on your configured average spend per guest. Update this in Settings for accurate projections.

Average Spend

  • Per guest (cover)
  • Per reservation
  • Trending up/down
  • By day of week

Customer Satisfaction

Recent Reviews

  • Average rating (this week)
  • Total reviews
  • New reviews (unread)
  • Response rate

Trending Feedback

  • Positive highlights
  • Areas needing attention
  • Common themes
  • Action items

Staff & Operations

Today's Staff

  • Who's working today
  • Shift times
  • Positions covered
  • Total staff hours

Staff Management: Staff today

Operational Alerts

  • Outstanding confirmations
  • Unassigned tables
  • Special requests needing attention
  • System notifications

Chart Visualizations

Reservation Trends

  • Line chart: Bookings over time (30 days)
  • Identify growth or decline
  • Spot patterns and cycles
  • Compare to goals

Capacity Utilization

  • Bar chart: Daily capacity by time slot
  • Identify peak and off-peak
  • Optimize staffing
  • Plan promotions

Table Turnover

  • Average time guests stay
  • Efficiency trends
  • Target vs. actual
  • By day of week

Insights & Recommendations

AI-Powered Insights

System analyzes your data and suggests:

Opportunities:

  • "Thursday lunch underbooked - consider promotion"
  • "Weekend breakfast showing 30% growth"
  • "Outdoor seating high demand - extend hours?"

Warnings:

  • "No-show rate up 15% this month"
  • "Friday dinner bookings down vs. last month"
  • "Multiple negative reviews mentioning wait times"

Action Items:

  • Priority flagged (high/medium/low)
  • One-click actions where possible
  • Expected impact shown
  • "Dismiss" or "Remind me later"

Seasonal Patterns

Identify patterns:

  • Best performing days/times
  • Seasonal trends
  • Weather impact (if outdoor seating)
  • Holiday booking patterns

Performance Monitoring

Key Metrics to Watch

Target Benchmarks:

  • Utilization rate (target: 75-85%)
  • No-show rate (target: <10%)
  • Average rating (target: 4.5+)
  • Response rate (target: 90%+)
  • Confirmation time (target: <2 hours)

Troubleshooting Metrics

If Metrics Seem Wrong:

Verify:

  • Correct venue selected
  • Time zone settings correct
  • Date range as expected
  • No active filters
  • Revenue settings configured

Need Help?

Contact support:

×