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Edit Details

Edit and update your venue's basic information and settings.

Overview

Keep your venue information accurate and up-to-date to provide customers with the best experience and ensure your listing appears correctly in search results.

Accessing Edit Details

Navigate to All Venues > Select your venue > Edit Details

Basic Information

Venue Name

  • Display Name - Public-facing venue name
  • Legal Name - Registered business name
  • Short Name - Abbreviated name for mobile displays
  • Trading As - Alternative trading names

WARNING

Changing your venue name affects all public listings and customer communications.

Description

Short Description (160 characters)

  • Elevator pitch for your venue
  • Used in search results
  • Appears in directory listings

Full Description (500-1000 words)

  • Detailed venue information
  • Cuisine type and specialties
  • Atmosphere and ambiance
  • Unique selling points
  • Awards and recognition

Venue Type

Select your venue category:

  • Restaurant
  • Pub
  • Bar
  • Cafe
  • Fine Dining
  • Casual Dining
  • Fast Casual
  • Bistro
  • Gastropub
  • Other

Cuisine Type

Select one or more cuisines:

  • British
  • Italian
  • French
  • Indian
  • Chinese
  • Japanese
  • Thai
  • Mediterranean
  • Mexican
  • American
  • Fusion
  • International
  • Other

Contact Information

Phone Numbers

  • Main Phone - Primary contact number
  • Reservations Line - Dedicated booking line
  • Mobile - Alternative contact
  • WhatsApp - WhatsApp Business number

Email Addresses

  • General Enquiries - Main email address
  • Reservations - Booking-specific email
  • Events - Private events contact
  • Management - Management contact

Website & Social Media

  • Website URL - Your venue's website
  • Booking Widget - External booking page (if applicable)
  • Facebook - Facebook page URL
  • Instagram - Instagram handle
  • Twitter/X - Twitter handle
  • TikTok - TikTok account
  • LinkedIn - LinkedIn company page

Address & Location

Physical Address

  • Street Address - Building number and street
  • Address Line 2 - Suite, unit, floor
  • City/Town - City or town name
  • County/Region - County or region
  • Postcode - Postal/ZIP code
  • Country - Country

Location Details

  • Map Location - Pin exact location on map
  • Parking Information - Available parking options
  • Public Transport - Nearest stations and routes
  • Accessibility - Wheelchair access, step-free entry
  • Landmarks - Nearby landmarks for directions

Service Areas

For delivery or takeaway:

  • Delivery radius
  • Service postcodes
  • Delivery zones
  • Collection option

Operating Details

Capacity

  • Total Capacity - Maximum covers
  • Indoor Seating - Indoor capacity
  • Outdoor Seating - Outdoor/terrace capacity
  • Private Dining - Private room capacity
  • Bar Seating - Bar area capacity

Dress Code

  • No dress code
  • Smart casual
  • Smart
  • Formal
  • Specific requirements

Age Restrictions

  • All ages welcome
  • 18+ only
  • 21+ after certain time
  • Family-friendly hours
  • Child-free times

Pricing & Budget

Price Range

Indicate average cost per person:

  • £ - Budget (Under £15)
  • ££ - Moderate (£15-30)
  • £££ - Upscale (£30-50)
  • ££££ - Fine Dining (£50+)

Payment Methods

Accepted payment types:

  • Cash
  • Credit/Debit Cards
  • Contactless
  • Apple Pay / Google Pay
  • Gift Vouchers
  • Cryptocurrency (if applicable)

Booking Settings

Default Settings

  • Default Booking Duration - Standard reservation time (e.g., 2 hours)
  • Maximum Party Size - Largest group accepted online
  • Minimum Party Size - Smallest group allowed
  • Advance Booking Window - How far ahead customers can book
  • Minimum Notice - Minimum hours before arrival

Booking Availability

  • Enable Online Booking - On/Off toggle
  • Phone Bookings - Accept phone reservations
  • Walk-Ins - Accept walk-in customers
  • Waitlist - Enable digital waitlist

Special Features

Services Offered

Select applicable services:

  • Dine-in
  • Takeaway
  • Delivery
  • Private Events
  • Catering
  • Live Music
  • Happy Hour
  • Sunday Roast
  • Afternoon Tea

Dietary Options

Indicate available options:

  • Vegetarian
  • Vegan
  • Gluten-free
  • Dairy-free
  • Halal
  • Kosher
  • Nut-free
  • Customer dietary requests accommodated

Venue Features

Highlight your amenities:

  • Outdoor seating
  • Terrace/patio
  • Garden
  • Private dining room
  • Bar area
  • Live entertainment
  • WiFi
  • Parking
  • Wheelchair accessible
  • Dog-friendly
  • High chairs available
  • Disabled facilities

Policies

House Rules

Document your venue policies:

  • Children policy
  • Pet policy
  • Smoking policy
  • Group bookings
  • Deposit requirements
  • Cancellation terms

Special Notes

  • COVID-19 measures
  • Allergy information
  • Special requirements
  • Important notices
  • Seasonal messages

Search & Discovery

Keywords

Add search keywords:

  • Relevant food terms
  • Location keywords
  • Occasion keywords (date night, family meal, business lunch)
  • Special features

Categories

Assign relevant categories:

  • Best for occasions (romantic, family, business)
  • Meal types (breakfast, lunch, dinner, brunch)
  • Special diets catered for
  • Venue style (cozy, trendy, traditional)

Visibility Settings

Public Listing

  • Show in Directory - Appear in public venue search
  • Featured Listing - Highlight your venue (if available)
  • Show Availability - Display real-time table availability
  • Show Reviews - Display customer reviews

Search Engine

  • Meta Title - SEO page title (60 characters)
  • Meta Description - SEO description (160 characters)
  • Canonical URL - Preferred URL version

Saving Changes

Preview Changes

Before saving:

  • Preview how changes appear to customers
  • Check mobile and desktop views
  • Verify all links work
  • Test booking process

Publish

  • Click Save Changes to publish immediately
  • Changes take effect within minutes
  • Customers see updated information
  • Notifications sent to relevant staff

TIP

Changes to venue details are logged in the audit trail. You can review change history at any time.

Best Practices

  1. Keep Updated - Review and update information quarterly
  2. Be Accurate - Ensure all contact details are correct
  3. Be Descriptive - Write compelling, detailed descriptions
  4. Use Keywords - Include relevant search terms
  5. High-Quality Photos - Showcase your venue (see Images)
  6. Verify Links - Check all URLs and social media links work
  7. Mobile Friendly - Ensure details display well on mobile

Common Updates

Seasonal Changes

Update for seasons:

  • New opening hours
  • Seasonal menus
  • Holiday closures
  • Special events

Rebranding

When rebranding:

  • Update venue name
  • Change logo and images
  • Modify descriptions
  • Update social media links
  • Notify customers

Contact Changes

When contact details change:

  • Update immediately
  • Test all phone numbers
  • Verify email delivery
  • Update on all platforms

Troubleshooting

Changes Not Appearing

If updates don't show:

  • Clear browser cache
  • Wait a few minutes for propagation
  • Check you clicked "Save"
  • Verify permissions
  • Contact support

Cannot Edit Fields

If fields are locked:

  • May require admin permissions
  • Some fields synced from other sources
  • Contact account owner
  • Check with support

Support

Need help editing your venue details?


Important

Accurate and complete venue information leads to more bookings and better customer experiences.