Appearance
Edit Details
Edit and update your venue's basic information and settings.
Overview
Keep your venue information accurate and up-to-date to provide customers with the best experience and ensure your listing appears correctly in search results.
Accessing Edit Details
Navigate to All Venues > Select your venue > Edit Details
Basic Information
Venue Name
- Display Name - Public-facing venue name
- Legal Name - Registered business name
- Short Name - Abbreviated name for mobile displays
- Trading As - Alternative trading names
WARNING
Changing your venue name affects all public listings and customer communications.
Description
Short Description (160 characters)
- Elevator pitch for your venue
- Used in search results
- Appears in directory listings
Full Description (500-1000 words)
- Detailed venue information
- Cuisine type and specialties
- Atmosphere and ambiance
- Unique selling points
- Awards and recognition
Venue Type
Select your venue category:
- Restaurant
- Pub
- Bar
- Cafe
- Fine Dining
- Casual Dining
- Fast Casual
- Bistro
- Gastropub
- Other
Cuisine Type
Select one or more cuisines:
- British
- Italian
- French
- Indian
- Chinese
- Japanese
- Thai
- Mediterranean
- Mexican
- American
- Fusion
- International
- Other
Contact Information
Phone Numbers
- Main Phone - Primary contact number
- Reservations Line - Dedicated booking line
- Mobile - Alternative contact
- WhatsApp - WhatsApp Business number
Email Addresses
- General Enquiries - Main email address
- Reservations - Booking-specific email
- Events - Private events contact
- Management - Management contact
Website & Social Media
- Website URL - Your venue's website
- Booking Widget - External booking page (if applicable)
- Facebook - Facebook page URL
- Instagram - Instagram handle
- Twitter/X - Twitter handle
- TikTok - TikTok account
- LinkedIn - LinkedIn company page
Address & Location
Physical Address
- Street Address - Building number and street
- Address Line 2 - Suite, unit, floor
- City/Town - City or town name
- County/Region - County or region
- Postcode - Postal/ZIP code
- Country - Country
Location Details
- Map Location - Pin exact location on map
- Parking Information - Available parking options
- Public Transport - Nearest stations and routes
- Accessibility - Wheelchair access, step-free entry
- Landmarks - Nearby landmarks for directions
Service Areas
For delivery or takeaway:
- Delivery radius
- Service postcodes
- Delivery zones
- Collection option
Operating Details
Capacity
- Total Capacity - Maximum covers
- Indoor Seating - Indoor capacity
- Outdoor Seating - Outdoor/terrace capacity
- Private Dining - Private room capacity
- Bar Seating - Bar area capacity
Dress Code
- No dress code
- Smart casual
- Smart
- Formal
- Specific requirements
Age Restrictions
- All ages welcome
- 18+ only
- 21+ after certain time
- Family-friendly hours
- Child-free times
Pricing & Budget
Price Range
Indicate average cost per person:
- £ - Budget (Under £15)
- ££ - Moderate (£15-30)
- £££ - Upscale (£30-50)
- ££££ - Fine Dining (£50+)
Payment Methods
Accepted payment types:
- Cash
- Credit/Debit Cards
- Contactless
- Apple Pay / Google Pay
- Gift Vouchers
- Cryptocurrency (if applicable)
Booking Settings
Default Settings
- Default Booking Duration - Standard reservation time (e.g., 2 hours)
- Maximum Party Size - Largest group accepted online
- Minimum Party Size - Smallest group allowed
- Advance Booking Window - How far ahead customers can book
- Minimum Notice - Minimum hours before arrival
Booking Availability
- Enable Online Booking - On/Off toggle
- Phone Bookings - Accept phone reservations
- Walk-Ins - Accept walk-in customers
- Waitlist - Enable digital waitlist
Special Features
Services Offered
Select applicable services:
- Dine-in
- Takeaway
- Delivery
- Private Events
- Catering
- Live Music
- Happy Hour
- Sunday Roast
- Afternoon Tea
Dietary Options
Indicate available options:
- Vegetarian
- Vegan
- Gluten-free
- Dairy-free
- Halal
- Kosher
- Nut-free
- Customer dietary requests accommodated
Venue Features
Highlight your amenities:
- Outdoor seating
- Terrace/patio
- Garden
- Private dining room
- Bar area
- Live entertainment
- WiFi
- Parking
- Wheelchair accessible
- Dog-friendly
- High chairs available
- Disabled facilities
Policies
House Rules
Document your venue policies:
- Children policy
- Pet policy
- Smoking policy
- Group bookings
- Deposit requirements
- Cancellation terms
Special Notes
- COVID-19 measures
- Allergy information
- Special requirements
- Important notices
- Seasonal messages
Search & Discovery
Keywords
Add search keywords:
- Relevant food terms
- Location keywords
- Occasion keywords (date night, family meal, business lunch)
- Special features
Categories
Assign relevant categories:
- Best for occasions (romantic, family, business)
- Meal types (breakfast, lunch, dinner, brunch)
- Special diets catered for
- Venue style (cozy, trendy, traditional)
Visibility Settings
Public Listing
- Show in Directory - Appear in public venue search
- Featured Listing - Highlight your venue (if available)
- Show Availability - Display real-time table availability
- Show Reviews - Display customer reviews
Search Engine
- Meta Title - SEO page title (60 characters)
- Meta Description - SEO description (160 characters)
- Canonical URL - Preferred URL version
Saving Changes
Preview Changes
Before saving:
- Preview how changes appear to customers
- Check mobile and desktop views
- Verify all links work
- Test booking process
Publish
- Click Save Changes to publish immediately
- Changes take effect within minutes
- Customers see updated information
- Notifications sent to relevant staff
TIP
Changes to venue details are logged in the audit trail. You can review change history at any time.
Best Practices
- Keep Updated - Review and update information quarterly
- Be Accurate - Ensure all contact details are correct
- Be Descriptive - Write compelling, detailed descriptions
- Use Keywords - Include relevant search terms
- High-Quality Photos - Showcase your venue (see Images)
- Verify Links - Check all URLs and social media links work
- Mobile Friendly - Ensure details display well on mobile
Common Updates
Seasonal Changes
Update for seasons:
- New opening hours
- Seasonal menus
- Holiday closures
- Special events
Rebranding
When rebranding:
- Update venue name
- Change logo and images
- Modify descriptions
- Update social media links
- Notify customers
Contact Changes
When contact details change:
- Update immediately
- Test all phone numbers
- Verify email delivery
- Update on all platforms
Troubleshooting
Changes Not Appearing
If updates don't show:
- Clear browser cache
- Wait a few minutes for propagation
- Check you clicked "Save"
- Verify permissions
- Contact support
Cannot Edit Fields
If fields are locked:
- May require admin permissions
- Some fields synced from other sources
- Contact account owner
- Check with support
Support
Need help editing your venue details?
- Email: [email protected]
- WhatsApp: WhatsApp Support
Related Pages
Important
Accurate and complete venue information leads to more bookings and better customer experiences.
